We ship via USPS to offer you the most economical shipping method possible. When your item ships, you will receive an email with the parcel number; this is a delivery confirmation number, NOT a tracking number. The number may not show or be updated within the USPS system even though it has shipped. Rest easy that your order is on its way (and try not to stalk the mail carrier…too much). Most in-stock items ship within 2 business days of ordering; however, some orders may take up to 4 business days to process. We cannot refund for expedited shipping charges if orders are shipped within this 48 hour processing time prior to shipping. PLEASE NOTE that we are NOT responsible for lost, stolen or undelivered packages. If you’d like to insure your shipment via USPS, please contact us prior to ordering. ALL LOST, STOLEN OR RETURNED packages paid without insurance are the responsibility of the buyer. In the rare event of a USPS failure, please contact them with any questions or concerns. INTERNATIONAL SHIPMENTS  Unfortunately Apogee Brand is not able to ship Internationally at this time. DELIVERY We ship to the Paypal or ship to address listed in the order confirmation. Any packages returned due to a wrong or incorrect address will be reshipped at the cost of the purchaser. Please check the Ship To address prior to confirming order. EXPRESS ORDERS Express orders must be received before 1:00pm PST to be shipped that same day. Additional fee will be added to rushed orders. Email us for details: info@apogeebrand.com PRICE ADJUSTMENTS + CODES Apogee Brand will occasionally have Flash Sales or Promotional Sales which are temporary price changes, we are unable to honor any price adjustments. Coupon codes must be entered at the time of purchase, no adjustments will be made if a code is not entered at the time of purchase. By purchasing from this site you agree to our policies. If you have any questions regarding our return policy, feel free to email us at info@apogeebrand.com **Please note any items that are sent back to us that are final sale items will be donated to charity. We do not resell any returned product**

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